IMPORTANT: BY USING YOUR BIOOX REACTOR UNIT YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THE BIOOX THREE (3) YEAR LIMITED WARRANTY (“WARRANTY”) AS SET OUT BELOW. DO NOT USE YOUR PRODUCT UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY. IF YOU DO NOT AGREE TO THE TERMS OF THE WARRANTY, DO NOT USE THE PRODUCT AND RETURN IT WITHIN THE RETURN PERIOD STATED IN BIOOX’S RETURN POLICY TO THE AUTHORIZED DISTRIBUTOR WHERE YOU PURCHASED IT FOR A REFUND.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, BIOOX DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE.

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. BIOOX DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, BIOOX LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY AND, AT BIOOX’S OPTION, THE REPAIR OR REPLACEMENT SERVICES DESCRIBED BELOW. SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY (OR CONDITION) MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.

Air & Water Solutions Inc. of P.O. Box 627, Nutley, New Jersey, U.S.A. 07110 (“Air & Water Solutions”) warrants the BioOx-branded Reactor hardware product and the BioOx branded accessories contained in the original packaging against defects in materials and workmanship when used normally in accordance with BioOx’s published guidelines for a period of THREE (3) YEARS FOR THE REACTOR HOUSING AND 90-DAYS FOR THE FANS AND PUMPS from the date of original retail purchase by the end-user purchaser (“Warranty Period”). BioOx’s published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications.

This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on plugs or ports unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet BioOx Product’s specifications (BioOx Product specifications are available at www.bioox.us under the technical specifications for each product and also available from our distributors); (d) to damage caused by accident, abuse, misuse, fire, liquid contact, improper maintenance, earthquake or other external cause; (e) to damage caused by operating the BioOx Product outside BioOx’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of BioOx or a BioOx Authorized Service Provider (“BASP”); (g) to a BioOx Product that has been modified to alter functionality or capability without the written permission of BioOx; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the BioOx Product; ; or (i) if BioOx receives information from relevant public authorities that the product has been stolen, and you cannot prove in any way that you are the authorized user of the product (eg. by presenting proof of purchase).

YOU SHOULD PERFORM ROUTINE MAINTENANCE TO THE BIOOX REACTOR AS INSTRUCTED BY OUR PRODUCT MANUAL. LACK OF MAINTENANCE CAN RESULT IN THE PREMATURE WEAR AND FAILURE OF YOUR UNIT AND MAY RENDER THIS WARRANTY NULL AND VOID. Before receiving warranty service, BioOx or its agents may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow BioOx’s procedures for obtaining warranty service. Before submitting your BioOx Product for warranty service please contact us at (301) 246-0151.

Please contact Air & Water Solutions at info@bioox.us or by calling 1 (301) 246-0151 for warranty service.